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Corporate support

PRO services in the UAE

PRO services mean support with the government paperwork a company needs to keep operating. This page explains what PRO commonly covers, the typical tasks and how to decide whether you need it.

What PRO covers

PRO stands for public relations officer. In the UAE the term usually describes a person or service that deals with government departments on behalf of a company, handling applications, renewals and document processing.

The tasks vary by company, authority and activity. Not every company uses a PRO. Some manage the work themselves.

Typical tasks

Common examples, depending on your company and the authority involved.

  • Trade licence renewals

    Preparing and submitting renewal applications.

  • Visa processing

    Applications for owners, employees and family members.

  • Emirates ID

    Registration and renewal of identity cards.

  • Company document processing

    Amendments, attestations and other company paperwork.

How it works

  1. Step 1: Tell us what you need

    List the tasks, the authority and any deadlines.
  2. Step 2: Agree the scope

    Decide what you provide, what is done for you and how updates are shared.
  3. Step 3: Provide documents

    Send what is needed by the route agreed with you.
  4. Step 4: Follow-up

    Progress is followed with the authority until the matter is completed or you are told what is missing.

Who carries out the work

Depending on the authority and the process, some government paperwork may have to be submitted by a particular party or through a specified channel. The Nexoviz team handles the PRO work it takes on itself, and we confirm who does what before work starts.

Before you hand over a task

Whoever does the paperwork, these points keep things clear.

  • List the documents and their dates

    Passports, licences and cards each have dates. A simple list shows what is coming up.

  • Name the authority

    Different tasks go to different bodies, and each has its own rules.

  • Agree who pays government fees

    Government fees are separate from service fees. Agree how each is handled.

  • Agree how updates are shared

    Decide who you hear from and how, so you are not left waiting for news.

  • Keep your own copies

    Hold a copy of what was submitted and what came back.

Frequently asked questions

Is a PRO mandatory?
There is generally no rule that you must use a PRO. You, or an authorised person in your company, can often deal with the authorities directly. Whether it is worth using one depends on your business, your time and the tasks involved.
Can a PRO guarantee that an application is approved?
No. Authorities make the decisions. A PRO can help you prepare complete applications.
How long do PRO tasks take?
It depends on the task and the authority. We do not quote fixed timelines on this website.
How much does PRO support cost?
Government fees are set by the authorities and service fees depend on scope. We do not publish fixed fees. Describe your tasks and we will discuss them with you.

Need help with government paperwork?

List the tasks and any dates that matter.

Information on this page is general and may change. Requirements are set by the relevant UAE authorities. Contact us for advice on your situation.

Nexoviz is an independent company and is not affiliated with, endorsed by, or acting on behalf of any government authority unless stated.