Sorting requests
Read incoming messages and label or route them to the right person.
Software and AI solutions
AI agents for business
An AI agent handles a defined task, such as sorting incoming requests or drafting replies, and people review the results. The Nexoviz team scopes the task, builds the agent and agrees the checks with you.
Who it is for
It suits teams that spend hours reading, sorting or summarising the same kinds of material: customer requests, supplier emails, forms or documents. The task needs to be clear enough to describe in steps.
Rule-based automation of simple repeat tasks is covered on the business automation page.
What we do
Examples of defined tasks an agent can support.
Drafting replies
Prepare a draft answer for a person to check and send.
Summarising
Condense long threads, notes or documents into short summaries.
Extracting details
Pull names, dates and amounts from documents into a form.
Preparing next steps
Suggest follow-up actions for a person to accept or change.
How it works
Step 1: Pick one task
Describe it step by step, with examples of good results.Step 2: Decide where people check
Agree which results are reviewed before anything is sent or saved.Step 3: Build and test
Try the agent on real examples and adjust until the results are useful.Step 4: Run and review
Start with close supervision and widen the agent's role only if you choose to.
What we need from you
Examples are the most useful thing you can bring.
The task
What is done, by whom, and what a good result looks like.
Sample material
Anonymised or example messages and documents to test with.
Reviewers
The people who will check results and decide what happens next.
Access
The systems the agent needs to read from or write to.
Limits and human review
AI agents can make mistakes, so results are checked by people. The agent supports your team and does not replace its judgement. You remain responsible for decisions made using the results.
Start with a trial where the agent prepares work and a person completes it. Once your team has seen how it behaves, you can decide whether any step needs less checking. We do not recommend removing review for anything sent to customers or saved to your records.
Related services
Software and AI solutions
Custom software, apps, AI, integrations and cloud work.
AI-powered business solutions
Where AI can support your business.
Frequently asked questions
Can an agent act without anyone checking?
We recommend that people review results, especially anything sent to customers or saved in your records. How much review applies is agreed with you.
What is the difference from a chatbot?
A chatbot talks with visitors. An agent works on a defined task in the background, such as sorting requests. They can be combined.
Which tasks are not suitable?
Tasks that need professional judgement, or where a mistake would be hard to undo, are poor candidates. We tell you when we think a task should stay with people.
How is data handled?
Data handling is agreed in writing for each project, including which data the agent may see.
What does it cost?
We do not publish fixed fees or timelines. Cost depends on the task and the systems involved, and we discuss it after your enquiry.
Can an agent work with my existing systems?
Often it can, depending on whether those systems allow a connection. We check this during scoping and tell you plainly if a task would need extra integration work first.
Which task would you start with?
Describe a repeated task and what a good result looks like.
Information on this page is general and may change. Requirements are set by the relevant UAE authorities. Contact us for advice on your situation.
Nexoviz is an independent company and is not affiliated with, endorsed by, or acting on behalf of any government authority unless stated.
AI outputs need human review. You remain responsible for decisions made using them. How data is handled is agreed in writing for each project.